Privacy Policy

Welcome to Bhava ("we," "us," or "our"). Bhava is a matchmaking application that uses Vedic astrology (Ashta Kuta compatibility) to help users find meaningful connections. Bhava is a product of Sphnix, Inc., which is responsible for the personal information described in this policy. We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information.

This Privacy Policy applies to the Bhava mobile apps for iPhone and Android, the website at bhavapp.com, and all related services (collectively, the "Service"). Where the iPhone and Android apps work differently, this policy says so. It covers both members looking for a match ("members") and family members who join Bhava to help a member ("family accounts"). By using our Service, you agree to the collection and use of information in accordance with this policy.

2.1 Information You Provide

• Account Data: On iPhone you sign in with Apple or Google; on Android you sign in with Google or with your mobile phone number. We collect the email address your Apple or Google sign-in provides, or one you add in Settings (if you sign in with your phone number, adding an email is optional), and your name, date of birth, and gender. Members must also add a mobile phone number, which we verify by text message (on Android, signing in with your phone number does this). Your phone number is stored privately and is never shown on your profile. We also record when you accepted our Terms of Service and which version you accepted.
• Astrology Data: Exact time of birth and place of birth. This information is essential to generate your Vedic natal chart (Kundali) and calculate compatibility scores. When you type a place, the app looks it up with your phone's own place search: Apple Maps on iPhone, and Android's built-in geocoder on Android (provided by Google on most Android phones). What you type is sent to Apple or Google for that lookup; we store only the place you pick. On Android, the time zone for your birth place is worked out on your phone. We treat this data with heightened care as the combination of date, time, and place of birth can be uniquely identifying. Your exact date, time, and place of birth are not shown to other members or their families (see Section 4).
• Profile Data: Photos, bio, occupation, education, income range, height, marital status, religion, community or caste, gotra, mother tongue and languages, dietary preferences, lifestyle choices (drinking, smoking), marriage plans, and family details you choose to add (such as family type, siblings, native place, and your parents' names, occupations, and cities).
• Profile Answers: Your written answers to profile questions (for example, "My ideal Sunday"), and your answers to optional daily questions that fill in parts of your profile. You can skip any question.
• Daily Vibe Check: Your answers to the daily "this or that" questions, and your vibe check streak. These are just for fun and keep your streak going; we do not use them for matching.
• Preferences: Partner preferences (such as age and height range), which are shown on your profile, and your maximum distance preference.
• Likes and Replies: Who you like and who you pass on. If you reply to someone's profile answer when you like them, we store your reply until you match, when it becomes the first message in your chat.
• Communications: Messages, photos, and voice notes you send and receive through our in-app chat, including chat games and meeting suggestions. A phone number is shared in chat only if you choose to send it. When a message with a photo or voice note is deleted, the file is deleted too.
• Photo Verification: If you choose to verify your photos, a live selfie that is deleted after review. See Section 12.
• Reports & Feedback: Information you provide when reporting another user or contacting support.

2.2 Information from Family Accounts and About Other People

• Family Account Data: If you join as a family member, we collect your first name, your relationship to the member (for example, mother or brother), your email address from Sign in with Apple or Google (on Android, from Google, or none if you sign in with your phone number), a mobile phone number we verify by text message, and optionally your city and age range. We also record when you agreed to our Terms of Service and family guidelines (by ticking a checkbox), and which version you agreed to.
• Family Notes and Tags: Notes and tags (such as "favourite" or "concern") that a family member leaves about a member's matches.
• Suggestions: When a family member suggests someone for a member, the details they enter about that person: name, age, city, family origin, education, occupation, community, phone number, and a free-text note.
• "Check a rishta": A family member can enter another person's name and date, time, and place of birth to see how well that person's Kundali matches the member's, after confirming they have that person's permission. The score is calculated on the family member's phone, and we do not store the person's date, time, or place of birth. If the family member then taps Suggest, we save only the person's name, age, and compatibility score as a suggestion for the member.

Suggestions and "Check a rishta" involve information about people who may not use Bhava. Family members must have that person's permission before entering their details (see our Terms of Service), and must confirm this in the app before using "Check a rishta." We use this information only to show the suggestion and score to the member and the family member who entered it. We never contact the person.

2.3 Information Collected Automatically

• Device Data: Device model, operating system version, unique device identifiers, and push notification tokens.
• Usage Data: App interactions, features used, login timestamps, and activity status. This includes the introductions shown to you in each Drop, the people you pass on, like, or bring back with Undo, and when you pause your profile.
• Profile Views: When you open someone's full profile, we record that you viewed it and the date (once per day). The other member sees only how many views their profile received in the last 7 days, not who viewed it.
• Location Data: Your city, either typed by you or found from your phone's approximate location if you tap "Use location", used to show distance between you and potential matches. On Android the app asks only for approximate location, never precise or background location. We store a geohash representation of your location, not continuous GPS tracking.
• Permissions on Your Phone: Bhava asks for a permission only when you first use the feature that needs it, and you can say no or change it later in your phone's settings. On both iPhone and Android: notifications; approximate location, if you tap "Use location"; the microphone, to record voice notes in chat; and the camera, for the photo verification selfie and for taking a photo in chat. Photos you add come through your phone's photo picker, so Bhava sees only the photos you choose. If you turn on the app lock, your phone checks your Face ID, fingerprint, face, or screen lock itself; Bhava never receives your biometric data. Android also lists some permissions that are granted without asking, which the app uses to connect to the internet and check the connection, receive notifications, make Google Play purchases, and read the Google Play install referrer. Bhava does not ask for your contacts, calendar, precise location, background location, or text messages.
• Analytics Data: Events about how you use the app (for example, finishing a sign-up step, liking, matching, or viewing the Bhava Plus page), collected with Google Analytics for Firebase and linked to your account ID. These events include installing the app, signing up, and buying Bhava Plus (the plan, its price and currency, and on iPhone the App Store transaction ID), which we also use to see which of our ads bring people to Bhava. On iPhone, if you arrived from an Apple Search Ads campaign, we receive campaign attribution data from Apple. On Android, Google Play tells the app which link or campaign led to the install (the Google Play install referrer). We do not track you across other companies' apps or websites.
• Ad Measurement on iPhone: When you sign in or verify your phone number on iPhone, the app uses Google's on-device conversion measurement to tell whether you came to Bhava from one of our Google ads. It turns your email address or phone number into a hashed (scrambled) code on your phone and does the check there; your email address and phone number are not sent to Google for this. It is not used to track you across other companies' apps or websites, and it does not use your device's advertising identifier, so Bhava does not ask for Apple's "Allow tracking" permission. The Android app has no on-device ad measurement: it does not hash your email address or phone number, and it does not collect your device's advertising ID.
• Crash & Performance Data: Crash logs and performance metrics collected through Firebase Crashlytics to help us improve app stability.
• Subscription Data: If you purchase Bhava Plus, we receive the state of your subscription from Apple (on iPhone) or Google Play (on Android): whether it is active, when it was first purchased, and when it expires, and the store's transaction or order ID. We never receive or store credit card numbers, billing addresses, or any other payment instrument details. See Section 13 for more.
• Website Data: Our website uses Google Analytics to understand visits, and the Meta Pixel to measure our Instagram and Facebook ads (see Section 5). If you join a waitlist, subscribe to our newsletter, or contact support through the website, we collect the details you enter, such as your name and email address.
• Which Ad Brought You: If you arrive from one of our ads, we note which ad it was (a campaign name such as 'meta_women_on_your_terms'), whether you saw it on Facebook or Instagram and where (for example Reels), and the first page you saw. Your browser holds this for that visit only. If you join a city list or create an account, we save it with that record so we can tell which ads work. On Android, Google Play also tells the app which link led to the install. We do not store ad click identifiers, and we do not use this to follow you on other sites.

We use the information we collect to:

• Generate Astrological Charts: Calculate your Vedic natal chart (planetary positions, ascendant, Moon nakshatra, and Manglik status) from your birth data.
• Calculate Compatibility: Compute Ashta Kuta (8-factor) compatibility scores out of 36 between you and other users, including dosha detection (Manglik, Nadi, and Bhakoot doshas). This is automated decision-making that directly influences which profiles you see and how they are ranked.
• Choose Your Evening Drop: Every evening at 7 pm your local time, Bhava introduces a small number of people (5, or 7 with Bhava Plus). We select them automatically using your compatibility score, distance, how recently they were active, how complete their profile is, and how new they are to Bhava. We never introduce anyone whose compatibility score with you is under 18 of 36. Introductions are between men and women only. We leave out people you have already passed on, liked, matched, or blocked (or who blocked you) and paused profiles. Members with an active Boost are ranked higher. Distance affects the order of introductions. Partner preferences are shown on your profile so people know what you are looking for, but they are not used to filter your Drop.
• Adjust How Often Profiles Are Shown: How you use Bhava also affects how often your profile is shown to others: for example, members who don't engage, rarely reply to their matches, or are reported or blocked by several members may be shown less often, and members whose reports are upheld may not be shown at all. These checks look only at behaviour on Bhava, not at profile details such as religion or community.
• Personalise Your Experience: Show your vibe check streak and show you how many people viewed your profile. Your vibe check answers are not used for matching.
• Authenticate Your Account: Verify your identity through Sign in with Apple or Google on iPhone, or Google or your phone number on Android, and verify your phone number by text message to help keep Bhava to real people.
• Enable Communication: Facilitate chat between mutually matched users, and deliver a reply you sent with a like as the first message when you match.
• Support Family Involvement: Let family members you link see your matches and leave you private notes and suggestions (see Section 4).
• Send Notifications: Deliver push notifications for likes, matches, messages, family notes and suggestions, and photo verification results. Linked family members get a "new match" notification that names only the member they are helping, never the match. The app also schedules a reminder on your phone at 7 pm when your Drop opens; you can turn it off in Settings → Notifications → Drop at 7 pm.
• Ensure Safety: Detect and prevent fraud, enforce our Terms of Service, and respond to reports of abuse or inappropriate behavior. Photos uploaded to profiles and chats, and photo verification selfies, are automatically screened for explicit or violent content using Google Cloud Vision SafeSearch; flagged images may be removed or reviewed by our team.
• Verify Photos: If you choose to, review a live selfie to confirm your profile photos are of you (see Section 12).
• Improve Our Service: Analyze usage patterns and crash data to fix bugs and enhance the user experience.
• Measure Our Advertising: Count how many installs, sign-ups and Bhava Plus purchases come from our ads on Google and Apple, and how many website visits, list joins and sign-ups come from our ads on Instagram and Facebook, so we know which ads work. For Instagram and Facebook we send Meta a scrambled (hashed) version of your email address or phone number when you join a city list or create a profile, so Meta can tell whether you saw one of our ads; Meta cannot read it back into your email or number, and we never share your name, photos, birth details or messages. We do not show ads in Bhava.
• Comply with Legal Obligations: Respond to valid legal requests and enforce our rights.

• With Other Members: Your profile (first name, age, photos, bio, profile answers, occupation, education, income range if added, lifestyle and family details, partner preferences, chart facts such as Moon sign, nakshatra, ascendant, and Manglik status, and compatibility score) is visible to members you are introduced to or who see you in Likes. Your exact date, time, and place of birth are not shown to other members or their families; they see your age and chart facts only. Your birth details remain visible to you, and appear on your own profile PDF if you create one. Your phone number and email address are never shown. If you are photo verified, members see a "Photo verified" badge.
• With Other Members' Families: If a member you have matched with, or whom you have liked, has linked family members, those family members can see the same profile information other members see, your compatibility score with that member, and family notes about you (which you cannot see). They cannot export or download your profile.
• With Your Linked Family: If you link a family member, they can see your matches, the people you have liked who have not yet replied, your compatibility scores with them, and how complete your profile is. They cannot read your chats, see your Drop, or like, pass, or message anyone on your behalf. Notes and tags they leave about your matches are visible only to you and to the family member who wrote them. When you get a new match, they are notified with your name only, not the match's. You can remove a family member at any time from You → Family → Remove.
• Things You Choose to Share: Bhava lets you create and share images and documents outside the app. Each is created only when you choose to, and contains:
  • Cosmic ID card: your first name, Moon sign, nakshatra, ascendant, and Manglik status. No birth date, time, or place.
  • Match card: your own main photo and your compatibility score, with no names and no photo of the other person.
  • Family card about a match: their first name and profile facts, with no photo and no contact details (its QR code links to bhavapp.com).
  • Introduction photo about you: your first name and your own profile details.
  • Your profile PDF: your own profile, including your full name and your birth details.
  Your introduction photo and profile PDF are shares of your own information, made by you. What you share and who you share it with is up to you. Please only share another member's details with your family or with their permission.
• Service Providers: We use third-party services to operate our app (see Section 5). These providers process data on our behalf and are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, safety, or property of our users or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell your personal information.

We use the following third-party services to operate Bhava:

• Firebase Authentication (Google LLC) — Sign in with Apple or Google, sign-in and verification by phone number, and account management.
• Cloud Firestore (Google LLC) — Secure storage of user profiles, messages, matches, and app data.
• Firebase Cloud Storage (Google LLC) — Storage of profile photos, chat photos and voice notes, and photo verification selfies until they are reviewed.
• Google Cloud Vision (Google LLC) — Automated screening of uploaded photos and verification selfies for explicit or violent content. It is not used to recognise or identify faces.
• Google Analytics for Firebase and Firebase Remote Config (Google LLC) — App usage analytics and app configuration.
• Google Ads (Google LLC) — Measuring which of our ads lead to installs, sign-ups and Bhava Plus purchases, using events from Google Analytics for Firebase and, on iPhone, Google's on-device conversion measurement (see Section 2).
• Firebase Crashlytics (Google LLC) — Crash reporting and performance monitoring.
• Firebase Cloud Messaging (Google LLC) — Push notification delivery (on Android directly, and on iPhone through Apple Push Notification service).
• Google Analytics (Google LLC) — Website analytics.
• Meta Pixel (Meta Platforms, Inc.) — Measuring our Instagram and Facebook ads on the website only. Meta receives the pages visited and three events: a tap on an App Store or Google Play link, a spot saved on a city's list, and a Kundali matching result shown. It does not receive what you type into any form, and we do not send it your name, email address, phone number or birth details. Meta may set cookies and use this information to measure and deliver our ads under its own privacy policy. The pixel is not in the apps. Separately, our servers send Meta a hashed (scrambled) email address or phone number when you join a city list or create a profile, as described in Section 3.
• Apple Push Notification service (Apple Inc.) — Push notification delivery on iOS devices.
• Apple App Store (Apple Inc.) — Payment processing for subscriptions bought on iPhone.
• Google Play (Google LLC) — Payment processing for subscriptions bought on Android; checking and acknowledging those purchases and receiving updates about renewals, cancellations and refunds (Google Play Developer API); and telling the app which link or campaign led to an install (Google Play install referrer).
• Apple Maps and Apple Search Ads (Apple Inc.) — On iPhone: looking up birth places and cities, and app install campaign attribution.
• Android geocoder (Google LLC on most Android phones) — On Android: looking up birth places and cities.
• Mailgun (Sinch) — Sending emails, such as support replies and reminders to finish setting up your profile.
• Vercel (Vercel Inc.) — Hosting for our website and internal tools, including the service that records Bhava Plus purchases from Apple and Google Play.

These providers may collect and process data in accordance with their own privacy policies. We encourage you to review Google's Privacy Policy and Apple's Privacy Policy.

We retain your personal information as follows:

• Active Accounts: Your data is retained for as long as your account remains active. This includes your vibe check answers and streak, profile answers, Drop history, and profile view records. Pausing your profile hides it from new Drops but does not delete anything.
• Deleted Accounts: When you delete your account, we delete your information from our systems, including: your profile and everything stored with it (profile and vibe check answers, streak, Drop history, passes, undos, and profile view records); your phone number; your profile photos; records of your views on other members' profiles; replies sent with likes; your likes and matches as they appear in other members' accounts; your chats and their photos and voice notes; your family links, notes, and suggestions (whether made by you or for you); and records used for introductions, reminder emails, and visibility. Some information may be retained for up to 30 days in backups before permanent deletion. You can delete your account in the app on iPhone or Android, or ask us to delete it at bhavapp.com/delete-account.
• Records We Keep After Deletion: We keep reports made by or about you, notes and records of actions taken by our team, photo moderation logs (without the photos themselves), support tickets (including a deletion request sent from our website), Apple and Google Play subscription records (kept with your account ID, not your name, email, or phone number), an anonymised record of the sign-up steps you completed, and a record that your account was deleted. If another member blocked you, your account ID stays on their block list. These records are kept for safety, fraud prevention, legal compliance, and dispute resolution.
• Inactive Accounts: Accounts that have been inactive for more than 2 years may be automatically deleted.
• Photo Verification: Verification selfies are deleted as soon as they are reviewed. A selfie that is still waiting for review after 30 days is deleted. The result (verified or not, the reason, and the dates) is kept for as long as your account exists.
• Family Data: If you remove a family member, or they stop helping you, they lose access to your matches. Notes and suggestions they already left stay with you, and the family member who wrote them can still see what they wrote. Deleting either account deletes the family link, notes, and suggestions.
• Legal & Safety Records: We may retain certain data (such as reports, our team's notes and records of actions, photo moderation logs, and support tickets) for up to 5 years as necessary for safety, legal compliance, and dispute resolution. If another member blocked you, your account ID stays on their block list for as long as their account exists, so the block still holds. If a chat is reported, we keep that chat and its photos and voice notes for 12 months, even if the account is deleted, and then delete them unless the report is still open.
• Transaction Records: Purchase records from Apple and Google Play may be retained for up to 10 years as required for tax and financial compliance.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data. You can delete your account directly in the app, on iPhone or Android, under You → Settings → Delete my account (family accounts: Settings → Delete my account). You can also remove some of your data in the app and keep your account. If you can't open the app, or want us to delete only some of your data, ask us at bhavapp.com/delete-account, which also lists what you can remove yourself, what is deleted and what we keep. Deleting your account does not cancel Bhava Plus; cancel it in the App Store or Google Play (see Section 13).
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Restrict Processing: Request that we limit how we process your data in certain circumstances.
• Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
• Object to Automated Decision-Making: Our compatibility scoring and Drop selection use automated processing. You may request human review of decisions that significantly affect you.

You can also, at any time:

• Pause your profile (You → Pause my profile) to stop appearing in new Drops.
• Remove a linked family member (You → Family → Remove).
• Turn off the 7 pm Drop reminder (Settings → Notifications → Drop at 7 pm).
• Skip any daily question or vibe check.

To exercise any of these rights, please contact us at privacy@bhavapp.com. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

If you become aware of any unauthorized access to your account, please contact us immediately.

Our Service is restricted to individuals who are 18 years of age or older, including family accounts. We check your date of birth at sign-up and do not let anyone under 18 create a profile. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a minor, we will take immediate steps to terminate their account and delete their information.

If you believe a minor is using our Service, please report it to us at safety@bhavapp.com.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose about you.
• Request deletion of your personal information.
• Opt out of the "sale" or "sharing" of your personal information. We do not sell your personal information.
• Not be discriminated against for exercising your privacy rights.

Categories of personal information we collect: Identifiers (name, email address, phone number), personal characteristics (date of birth, gender, marital status), geolocation data, internet/electronic activity (usage data, device information, profile views), audio/visual information (photos, voice notes, and verification selfies until reviewed), information about other people entered by family members, and inferences (compatibility scores, astrological data).

Sensitive personal information: Precise geolocation, religious beliefs, and ethnic origin (as optionally provided by users), and the contents of messages between members.

We do not respond to Do Not Track browser signals.

Virginia, Colorado, Connecticut, and Other States

Residents of states with comprehensive privacy laws (including Virginia, Colorado, Connecticut, and others) may have similar rights to access, correct, delete, and opt out of certain data processing. To exercise your rights, contact us at privacy@bhavapp.com.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following additional provisions apply:

Legal Bases for Processing

• Contract Performance: Processing necessary to provide the Service (account creation, matching, messaging).
• Consent: Processing of sensitive data (birth details, religious information), photo verification, sharing with family members you link, and push notifications.
• Legitimate Interest: Safety, fraud prevention, photo moderation, service improvement, and analytics.
• Legal Obligation: Compliance with applicable laws and regulations.

Data Transfers

Your data may be transferred to and processed in the United States, where our servers and service providers are located. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Your Additional Rights

In addition to the rights listed in Section 7, you have the right to lodge a complaint with your local data protection authority.

Photo verification is optional. It lets other members and their families see that your profile photos are really of you. Here is exactly what happens:

• What we collect: One live selfie, taken with your phone's front camera while you copy a pose we pick at random (you cannot upload a saved photo). We also record which pose you were asked to copy and when you submitted.
• Automated safety screening: Before anyone looks at it, your selfie is automatically screened for explicit or violent content by Google Cloud Vision SafeSearch, the same check we run on profile photos. This screening checks content only; it does not identify you or compare faces. A selfie that fails is deleted automatically, the attempt is rejected, and we keep a record of the screening result for safety.
• Human review: A member of the Bhava team looks at your selfie and compares it with your profile photos by eye. We do not use automated face recognition or face matching, and we do not create or store face templates, face geometry, or any other biometric identifier.
• Used only to verify: Your selfie is used only to check your photos. It is never shown on your profile or to other members or families.
• Deleted after review: Your selfie is deleted from our storage as soon as it has been reviewed (approved or rejected), when you submit a new one, when you delete your account, or if it is still waiting for review after 30 days.
• What we keep: The result — whether you are verified or not, the reason if not (for example, the photos didn't match or the pose was wrong), and the dates — for as long as your account exists.
• The badge: If you are verified, a "Photo verified" badge is shown to other members and their families. We may remove the badge if your photos later stop matching.

Because no biometric identifiers are created, we do not believe photo verification involves the collection of biometric identifiers or biometric information under US state laws such as the Illinois Biometric Information Privacy Act, Texas's biometric privacy law, or Washington's biometric identifiers law. Apart from this, Bhava does not use facial recognition, fingerprint scanning, or any other biometric identification technology. If you turn on the app lock, your phone's own Face ID, fingerprint, or face unlock checks it is you; that happens entirely on your phone, and Bhava never receives or stores your biometric data.

Bhava offers an auto-renewing subscription, "Bhava Plus" (shown on Apple receipts as Bhava Premium, and on Google Play as Bhava Plus), at three durations — weekly, monthly, and yearly. Plus bought on one kind of phone also works if you sign in to Bhava on the other; you manage it in the store where you bought it. Plus currently includes 7 introductions every evening instead of 5, seeing everyone who likes you, a 7-day Boost that shows your profile first in more Drops, undoing a pass (up to 3 times a week), starting conversations with your matches, deeper compatibility reports and good times to talk, sharing your profile PDF, and linking up to 5 family members instead of 1. Features may change over time.

How payment works

On iPhone, payments are processed by Apple through your Apple ID, in accordance with Apple's standard billing terms. On Android, payments are processed by Google Play through your Google account, in accordance with Google Play's terms. Bhava never receives or stores your credit card number, billing address, or any other payment instrument details. We receive only the state of your subscription — whether it is active, when it was first purchased, and when it expires — with the store's transaction or order ID. For a Google Play purchase, the app sends us the purchase token Google gives it, and we check it with Google before turning on Plus.

Auto-renewal

Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel before the renewal date (on iPhone, at least 24 hours before). On iPhone, your Apple ID is charged for renewal within 24 hours of the end of the current period; on Android, Google Play charges your Google account at the start of each new period. You can view the current renewal date in iOS Settings → [Your Name] → Subscriptions on iPhone, or in the Play Store → your profile picture → Payments & subscriptions → Subscriptions on Android.

Cancellation

You can cancel an active subscription at any time. Cancellation prevents the next renewal but does not immediately end your current paid period — Plus features remain available until the end of the period you've already paid for.

To cancel on iPhone: open iOS Settings → [Your Name] → Subscriptions, tap Bhava, and tap Cancel Subscription. To cancel on Android: open the Play Store → your profile picture → Payments & subscriptions → Subscriptions, tap Bhava, and tap Cancel subscription. On either phone you can also get there from Bhava under Settings → Manage subscription. Please cancel in the store where you bought Plus; Bhava does not manage your Apple ID or Google Play billing.

Refunds

For purchases on iPhone, refunds are handled by Apple, not by Bhava. To request a refund, visit reportaproblem.apple.com and sign in with the Apple ID used for the purchase. Apple decides whether a refund is granted in line with their Media Services Terms. For purchases on Android, Google Play handles refund requests itself in roughly the first 48 hours after purchase; after that, contact us at support@bhavapp.com and we'll review the request. Bhava does not issue store credits or partial credits.

Price changes and re-confirmation

If we change the price of an existing subscription, Apple or Google Play will notify you in advance and, where the store requires it, ask you to accept the new price before the next renewal. You can decline the new price by cancelling the subscription before the renewal date, in which case it will not renew and your Plus features will end when your current paid period expires.

Subscription data we retain

We retain a record of your subscription state (active / expired / cancelled), the dates of each subscription period, and the store's transaction or order ID (for Google Play, also the purchase token) for as long as your account exists, and for up to ten (10) years after account deletion as required for tax and financial compliance (see Section 6). This data is not shared with advertisers, marketers, or any third party for any purpose other than the operation of the Service and compliance with legal obligations. Separately, when you buy Bhava Plus the app records a purchase event in Google Analytics for Firebase (the plan, its price and currency, and on iPhone the App Store transaction ID) so we can count purchases and see which of our ads led to them; it never includes your payment details.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by other appropriate means (such as email) before the changes take effect. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: